what
Video surveillance, access control, and related services
LAN-MAN wiring, wireless LAN
Networking and security
M2M, smart solutions and IoT
Traditional telephony and VoIP telephony
Virtual pbx
Cloud computing
Electronic repair
Maintenance
Call centers and contact centers
Types of core activities
Activities on-center
Activities at the headquarters in Rome, to support and manage territorial partners and large customers, with centralised administration.
Sales teams, with key account manager for vertical market and Top Clients, business consulting, outsourcing services, and specific projects.
Central team of pre-sales design and specialist support.
Specialised customer care, pre and post delivery, and maintenance.
Call centers dedicated to individual projects and activities.
Help desk segmented for individual supported technology.
Logistics, faults management, materials repair and testing, spare-management.
Types of territorial activities
Activities on-site
Installation of hardware and software services (design and implementation of LAN, MAN networks, geographicals, equipment installation.
Voice, video and data networking, wireless, security, SW configurations.
Hardware and software maintenance services, territorial single project help desk, on-site support, customer’s headquarters technical maintenance, SW reconfiguration, relocations, generic and specialised maintenance.
Territorial logistics, warranties management, material failures and spare parts management, territorial distribution warehouses availability.
Specific technical activities on request, inspections, surveys, specific projects.
Territorial administration management, procurements and tests management.